Citizen Charter of Divisional Secretariat

Serial No

Service provided

Main document to be produced

Max time taken to serve

Main officer responsible

1

Issuing of residency certificates

National Identity Card

30 Minutes

Certification officer

2

Issuing of income certificates

Application certified by the Grama Niladhari

30 Minutes

Divisional Secretary /Asst. Divisional Sec/Admin. Officer

3

Issuing Birth/Death/Marriage Certificates

completed Application

15 Minutes

Additional Dist. Registrar

4

Approval to release of compulsory savings

Recommended application

30 Minutes

Divisional Secretary /Asst Divisional Sec

5

Issuing of Revenue Licence

Application with relevant documents

30 Minutes

Accountant

6

Issuing of Application for Passport

National Identity Card

5 Minutes

Receptionist

7

Issuing of Valuation Report

Recommended request with the Deed

30 Minutes

Divisional Secretary

8

Issuing of LDO permits

Approved Application

3 Days

Divisional Secretary

9

Approving Social Service Allowances

recommended Application (Social Service Officer)

2 Week

Divisional Secretary /Asst Divisional Sec

10

Samurdhi Security payments

Application with proving document

5 Days

Divisional Secretary /Asst Divisional Sec

11

Assistance from social Security

Recommended Application

3 Days

Divisional Secretary /Asst Divisional Sec

12

Inquiries on objections to electricity Application

Required documents from CEB

3 Weeks

Divisional Secretary /Asst Divisional Sec

13

Approval to mortgage state land given to citizens on permits

Deed of the Land

3 Days

Divisional Secretary /Asst Divisional Sec

14

Registration of Business names

Recommended Application

2 Weeks

Divisional Secretary /Asst Divisional Sec

15

Issuing permits for sand, soil

Recommended Application

2 Weeks

Divisional Secretary /Asst Divisional Sec

16

Recommending application for electricity

Recommended Application

30 Minutes

Divisional Secretary /Asst Divisional Sec

17

Issuing permits to transport animals

Recommended Application by the veterinary surgeon

30 Minutes

Divisional Secretary /Asst Divisional Sec

18

Issuing Timber felling permits

Recommended Application

3 Weeks

Divisional Secretary /Asst Divisional Sec

19

Issuing Elders Identity cards


Birth Certificate

2 Weeks

Divisional Secretary /Asst Divisional Sec

20

Transferring ownership of a state land

Deed and the request

4 Weeks

Divisional Secretary

21

Naming of Successor to a state land

Recommended com 155 Application

3 Weeks

Divisional Secretary /Asst Divisional Sec

22

Registering of late Birth

Completed Application with supporting documents

4 Weeks

Additional Dist. Registrar

23

Issuing permits to transport Timber

Application

4 Weeks

Divisional Secretary /Asst Divisional Sec

24

Naming of Successor to a permit Land

Permit and the GN report

3 Weeks

Divisional Secretary /Asst Divisional Sec

25

Issuing of Liquor permit

Report with the recommendation of excise department

3 Days

Divisional Secretary

26

Issuing of National ID

Application with the recommendation of GN

3 Weeks

Divisional Secretary /Asst Divisional Sec

Scroll To Top